Terms & Conditions of Enrolment

Vanessa Norman's Programs

By enrolling in any paid program, service or course offered by Vanessa Norman, including but not limited to Bestie in Business, the 8 Week Referrals & Results Bootcamp and 1:1 Coaching Packages, you are enterin into a legally binding agreement and agree to the following terms and conditions.

1. Program Inclusions

Upon enrolment, participants are granted access to the specific inclusions outlined for the program purchased, which may include:

- Course content, modules and workbooks

- Live coaching calls, webinars or workshops

- Private group/community access

- Digital templates, resources and downloads

- Exclusive materials provided only to paying clients

Access to these materials is granted upon successful registration and first payment.

2. Payment Terms

Participants may be offered the choice between:

Full upfront payment

Instalment or payment plan options

All payments are processed in Australian Dollars (AUD) and may include GST where applicable. You agree to the full financial commitment of the program selected, regardless of your level of participation or completion.

3. No Refund Policy

Due to the nature of our programs, where you receive immediate access to digital materials, content, tools and resources, all payments are:

- Strictly non-refundable

- Non-transferrable

- Non-cancellable, including any remaining instalments on payment plans

This policy applies to all offers, including:

- Bestie in Business

- 8 Week Referrals & Results Bootcamp

- 1:1 Coaching or Mentoring Packages


Change of mind, business direction, personal circumstances or perceived value does not constitute grounds for a refund or cancellation.

4. Payment Plans

If you select a payment plan:

- You authorise automated payments to your nominated payment method

- You are contractually obligated to complete all payments as agreed

- Missed payments may result in suspension of program access until resolved

Failure to complete payment may be referred to debt collection services.

5. Intellectual Property

All content provided in your chosen program is the intellectual property of Vanessa Norman. This includes but is not limited to:

- Frameworks

- Templates

- Workbooks

- Videos

- Live session recordings


You are granted a single use licence for personal use. Reproduction, distribution or sharing with non-paying individuals is strictly prohibited.

6. Responsibility & Results

Your progress and results from these programs are dependent on your personal commitment, consistency, and implementation of the strategies provided. While support, tools and proven frameworks are provided, no guarantees of business outcomes, income, or client results are made.

You acknowledge that business results vary based on individual effort, industry, and other external factors.

7. Conduct & Participation

Vanessa Norman reserves the right to remove participants from any program without refund for:

- Disruptive or inappropriate behaviour

- Breach of confidentiality or community guidelines

- Misuse of program materials

Respectful, constructive participation is expected at all times.

8. Communication & Support

Support is provided via:

- Live calls

- Group platforms (if applicable)

- Email and/or portal systems

Response times may vary and are limited to business hours (AEST). One on one contact is not included unless specifically part of your package.

9. Dispute Resolution

If you have a concern, we ask that you reach out in writing to [email protected] We are committed to resolving matters respectfully. Disputes not resolved amicably will be referred to independent mediation.

10. Agreement

By enrolling in any program or service offered by Vanessa Norman, you confirm that:

- You have read, understood and agree to these Terms & Conditions

- You accept the no-refund, no-cancellation payment policy

- You are over 18 years of age and legally able to enter into this agreement

Last updated: June 2025

Terms & Conditions of Enrolment

Vanessa Norman's Programs

By enrolling in any paid program, service or course offered by Vanessa Norman, including but not limited to Bestie in Business, the 8 Week Referrals and Results Bootcamp, and 1:1 Coaching Packages, you are entering into a legally binding agreement and agree to the following terms and conditions:

1. Program Inclusions

Upon enrolment, participants are granted access to the specific inclusions outlined for the program purchased.

This may include:

- Course content, modules and workbooks

- Live coaching calls, webinars or workshops

- Private group or community access

- Digital templates, resources and downloads

- Exclusive materials provided only to paying clients

Access to these materials is granted upon successful registration and first payment.

2. Payment Terms

Participants may be offered the choice between:

- Full upfront payment

- Instalment or payment plan options

All payments are processed in Australian Dollars (AUD) and may include GST where applicable. You agree to the full financial commitment of the program selected, regardless of your level of participation or completion.

3. No Refund Policy

Due to the nature of our programs where you receive immediate access to digital materials, content, tools and resources, all payments are:

- Strictly non refundable

- Non transferrable

- Not cancellable, including any remaining instalments on payment plans


This policy applies to all offers including:

- Bestie in Business

- 8 Week Referrals and Results Bootcamp

- 1:1 Coaching or Mentoring Packages

Change of mind, business direction, personal circumstances or perceived value does not constitute grounds for a refund or cancellation.

4. Payment Plans

If you select a payment plan:

- You authorise automated payments to your nominated payment method

- You are legally obligated to complete all payments as agreed

- Missed payments may result in suspension of program access until resolved


Failure to complete payment may be referred to debt collection services.

5. Intellectual Property

All content provided in your chosen program is the intellectual property of Vanessa Norman. This includes but is not limited to:

- Frameworks

- Templates

- Workbooks

- Videos

- Live session recordings


You are granted a single use licence for personal use. Reproduction, distribution or sharing with non paying individuals is strictly prohibited.

6. Responsibility and Results

Your progress and results from these programs are dependent on your personal commitment, consistency and implementation of the strategies provided. While support, tools and proven frameworks are provided, no guarantees of business outcomes, income or client results are made.


You acknowledge that business results vary based on individual effort, industry and other external factors.

7. Conduct and Paraticipation

Vanessa Norman reserves the right to remove participants from any program without refund for:

- Disruptive or inappropriate behaviour

- Breach of confidentiality or community guidelines

- Misuse of program materials


Respectful, constructive participation is expected at all times.

8. Communication and Support

Support is provided via:

- Live calls

- Group platforms if applicable

- Email or portal systems

Response times may vary and are limited to business hours in Australian Eastern Standard Time. One on one contact is not included unless specifically part of your package.

9. Dispute Resolution

If you have a concern, we ask that you reach out in writing to [email protected].
We are committed to resolving matters respectfully. Disputes not resolved amicably will be referred to independent mediation.

10. Agreement

By enrolling in any program or service offered by Vanessa Norman, you confirm that:

- You have read, understood and agree to these Terms and Conditions

- You accept the no refund, no cancellation payment policy

- You are over 18 years of age and legally able to enter into this agreement

Last updated: June 2025

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