If I Was Starting a Care Business From Scratch in 2026
The order of decisions in your first twelve months determines whether you build a business or buy yourself a job. Here’s what I’d do differently. If I Was Starting a Care Business From Scratch in 2026 The order you make decisions in your first twelve months determines whether you build a business or just buy […]
AI in Your Care Business: What the Law Requires by 10 December 2026
From 10 December 2026, NDIS and aged care providers using AI must disclose it in their privacy policy. Here’s exactly what the law requires. From 10 December 2026, if your care business uses AI to support decisions that affect participants and that isn’t disclosed in your privacy policy, you’re not meeting your legal obligations. Not […]
Mandatory Registration and the Real Decision Small NDIS Providers Face
A clear breakdown of mandatory NDIS registration for small providers: where the sector is heading, what changes are coming, and what your real options are. I’ve been asked about this a lot lately, from small providers wondering how they’re actually going to afford to get registered. I understand exactly why that feels true. I’ve read […]
AI in Your Care Business: What the Law Requires by 10 December 2026
From 10 December 2026, NDIS and aged care providers using AI must disclose it in their privacy policy. Here’s exactly what the law requires. From 10 December 2026, if your care business uses AI to support decisions that affect participants and that isn’t disclosed in your privacy policy, you’re not meeting your legal obligations. Not […]
The Sleepover Shift Trap: Where NDIS Billing and SCHADS Pay Split Apart
NDIS billing measures sleepovers in a block. SCHADS counts each interruption separately. Here’s what that gap actually costs you. There’s one shift type in this sector that quietly costs more providers money than any other, and most of them don’t find out until the numbers are already gone. The sleepover shift. On paper it looks […]
The Cancellation Trap: Why Paying the Worker and Billing the Participant Are Not the Same Rulebook
A client cancels a shift. You do everything right. You pay your worker properly, because that’s who you are, that’s the kind of employer you’ve built yourself to be. And somehow, you still end up out of pocket. That’s not bad luck. That’s not a fluke. That’s two completely separate rulebooks making two completely separate […]
NDIS Pricing vs SCHADS Pay: The Rules Don’t Match, and That’s Where Businesses Get Caught Out
Two rulebooks decide the money in your business, and they aren’t the same. One tells you what you’re allowed to charge a participant. The other tells you what you’re legally required to pay the worker who delivered that support. Two completely separate rulebooks, sitting on top of each other, built by two different bodies, for […]
You’ve just found out you’ve been underpaying your staff. Here’s what to do next.
You weren’t trying to cut corners. You were busy running a business, managing rosters, chasing compliance, holding the whole thing together. And somewhere in that, a payroll gap crept in. Wrong award classification. Missed travel time. Kilometres that never made it onto the payslip. A support worker paid the wrong penalty rate for a Saturday […]
The NDIS Support Coordination Market Closes in 2028. Here’s What’s Actually in the Consultation Paper.
The NDIS support coordination market closes 1 July 2028. Here’s what’s confirmed, the timeline, and what to do before submissions close 2 October 2026. The NDIS support coordination market closes on 1 July 2028. That’s confirmed. It was locked in with the 2026-27 Budget, and the consultation paper released in September 2026 is not asking […]
Community Access Is Being Cut by 50%. Will Your Business Still Be Standing in 18 Months?
From 1 October 2026, community access faces a 50% funding cut. What it means for NDIS providers and how to diversify before it hits your revenue. From 1 October 2026, NDIS community access funding is being reduced by 50%. Capacity building is taking a 10% cut. Other support lines are also affected. If community access […]