Who Is Vanessa Norman?

Vanessa Norman

My first experience with the NDIS wasn’t as a business owner, it was as a mum. Two of my four children have disabilities and are participants in the NDIS, so I was thrown headfirst into the system. And let me tell you, it wasn’t smooth sailing. Let me introduce myself: I’m Vanessa Norman, mum to […]

Maintaining Quality of Service as the Business Grows

An illustration showing a growing business team working collaboratively in a modern office setting, with graphs and charts symbolizing growth and a checklist representing quality assurance processes.

Growth is an exciting milestone for any NDIS (National Disability Insurance Scheme) business. It means you’re reaching more participants, expanding your team, and making a bigger impact. But with growth comes challenges, especially when it comes to maintaining the high-quality service that helped you succeed in the first place. If you’re wondering how to keep […]