The Cancellation Trap: Why Paying the Worker and Billing the Participant Are Not the Same Rulebook

A client cancels a shift. You do everything right. You pay your worker properly, because that’s who you are, that’s the kind of employer you’ve built yourself to be. And somehow, you still end up out of pocket. That’s not bad luck. That’s not a fluke. That’s two completely separate rulebooks making two completely separate […]
The SCHADS Vehicle Allowance Just Changed Again. Here’s What You Need to Update.

The SCHADS vehicle allowance updated 1 July 2026. If your payroll still has the old rate, you’re underpaying staff. Here’s what to check and fix today. The SCHADS vehicle allowance is moving to $1.05 per kilometre from 1 September. If your payroll system doesn’t have that update in it yet, you’re about to underpay your […]
The 2026-27 NDIS Pricing Schedule Is Live. Here Is What Changed and What You Need to Do Before 1 July.

The new NDIS Pricing Schedule is effective 1 July 2026. This is the document that sets the maximum rates for every support you deliver under the NDIS. It determines what you can claim, what you can bill, and what you can legitimately put in a service agreement. If your agreements, your billing system, and your […]
What the April 2026 NDIS Reforms Actually Mean for Your Business

The Government has announced the most significant structural changes to the NDIS since the scheme began. Here is what is changing, when it happens, and what it means for you as a provider. On 22 April 2026, Minister Mark Butler stood at the National Press Club and announced changes that will reshape the NDIS over […]